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Contact

Have a Question? Contact us!

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Have a Question?
Contact us!

For inquiries, feedback, or any assistance, feel free to reach out to us. Your satisfaction is our priority, and we’re here to help in any way we can..

Whether you have a specific question about our gemstones, need assistance with an order, or simply want to share your thoughts, we’re eager to hear from you. Your feedback is valuable, and we’re committed to providing a seamless and enjoyable experience

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Email Us

info@diyonco.com

Address

Level 12, East Tower,
World Trade Center, Colombo 01

Call Us

+94 (112) 337 887
+94 (75) 1611 369

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Popular Questions

You can easily track your order by logging into your account on our website. Once logged in, navigate to the “Order History” section, where you’ll find detailed information about the status and tracking details of your order.

Our return policy allows you to return items within 30 days of the purchase date. The item must be unused and in its original packaging. Please visit our “Returns and Exchanges” page for detailed instructions on how to initiate a return.

Yes, we offer international shipping to bring our exquisite gemstones to customers around the world. Shipping rates and delivery times may vary depending on the destination. During the checkout process, you can select your country to view shipping options and costs.

Unfortunately, once an order is placed, it enters our processing system immediately to ensure timely delivery. Therefore, modifications or cancellations are not possible. Please review your order carefully before completing the purchase.

Our customer support team is here to assist you. You can reach us by sending an email to info@diyonco.com, or by calling our customer support hotline at +94 751 611 369 or +94 112 337 887. We strive to respond to all inquiries promptly.